Who We Are
This website is operated by Agent Ellemotion, an Australian-based digital products and services provider (ABN: 43 432 414 727). Our website address is: https://agentellemotion.com. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our site, purchase digital products, or use our services, in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).
Information We Collect
When you make a purchase or create an account, we collect your name, email address, billing details, and payment confirmation (payment card details are processed directly by our payment provider and are never stored on our servers). We also automatically collect technical data such as IP address, browser type, and site usage via cookies and analytics tools.
How We Use Your Information
- To process and deliver your digital product orders
- To provide customer support and respond to enquiries
- To send order confirmations and, where you have opted in, occasional product updates
- To improve our website and services
- To comply with legal and accounting obligations
Automated Tools and Decision-Making
We may use AI-assisted and automated tools (e.g. for personalising recommendations, filtering spam, or automating order processing) as part of running this site. These tools support our operations but do not make final decisions that significantly affect your legal rights or interests without human oversight. This disclosure is provided ahead of the Australian Privacy Act’s automated decision-making transparency requirements commencing 10 December 2026. See our AI Content Policy for more detail on how we use AI.
Data Sharing
We do not sell your personal data. We share limited information with trusted third parties strictly necessary to operate this store, including our payment processor, hosting provider, and email delivery service. These providers are contractually required to protect your data.
Data Storage and Security
Your data is stored securely using industry-standard encryption (SSL/TLS) and access controls. We retain personal data only as long as necessary to fulfil the purposes outlined in this policy or as required by Australian law (e.g. tax record-keeping).
Your Rights
You have the right to access, correct, or request deletion of your personal information, and to opt out of marketing communications at any time. To exercise these rights, contact us using the details below.
Cookies
This site uses cookies for cart functionality, analytics, and site performance. See our Cookie Policy for full details.
Children’s Privacy
This website and its products are not directed at children under 18. We do not knowingly collect personal information from minors.
Complaints
If you have concerns about how we handle your data, contact us first at admin@ellemotional.com. If unresolved, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.
Contact Us
Email: admin@ellemotional.com
Business type: Australian Sole Trader
ABN: 43 432 414 727
Last updated: 28 July 2026